Even though the Google Nexus 5X is now over one year old, there are still many people out there that are still rocking this phone – and if possible, they could still keep it for the next year or so.
However, the latter case has been hampered by the annoying bootloop issue that is affecting the Google Nexus 5X handset. The bootloop issue causes the Nexus 5X to reboot and rather than complete the process, you’ll be stuck with a Google logo on the screen. Apparently, this is a hardware problem that Google has no control over, which means no software update can solve it. This leaves the creator of the phone at the center of attention – LG Electronics.
According to a new report, it appears that LG is ready to start offering free repairs for all Google Nexus 5X handsets suffering from the bootloop issue. While this might come as a relief for many Nexus 5X users, this free repair program has only been confirmed for the local market of South Korea. If you are affected, there’s no need to rush and find a long queue because an LG spokesperson noted that the service will not be limited to time.
Despite the lack of clarity on the program’s availability in other markets such as the U.S., we expect that LG will do the same, especially since the Google Nexus 5X is very popular in the west. In addition, we cannot confirm whether the same gesture will be extended to users of other LG devices suffering from the same bootloop issue, notably the LG V10 and LG G4, all of which were also unveiled in 2015 together with the Nexus 5X.
At some point, LG USA started offering affected Google Nexus 5X users full refunds, but this was only because the company had run out of repair parts. It remains to be seen what actions will be taken in other markets where the Nexus 5X is affected by the bootloop issue.